Everything your business needs from IT, under one roof.

Managed IT & help desk

Proactive, ongoing care for your computers, people and systems. We monitor, patch and maintain everything in the background, and when someone needs help, a real technician who knows your setup responds.

What's included

• Remote and on-site help desk support
• Monitoring and alerting for servers, computers and network
• Operating system and software patch management
• Employee onboarding and offboarding
• Vendor management for internet, printers and software
• Asset inventory and lifecycle tracking

Cybersecurity

Layered protection sized for a growing business: the controls insurers, auditors and clients ask about, set up correctly and checked regularly. We also help your people recognize threats, because most attacks start with an email.

What's included

• Multi-factor authentication rollout
• Endpoint detection and response
• Email filtering and phishing protection
• Security awareness training for staff
• Firewall configuration and management
• Security assessments and remediation plans
• Support for HIPAA, PCI and cyber insurance requirements

Cloud & Microsoft 365

Email, files and collaboration set up the right way, including the security and sharing settings most businesses never turn on. We also design and manage cloud infrastructure in Azure and AWS when your workloads need it.

What's included

• Microsoft 365 and Google Workspace setup and migration
• SharePoint, OneDrive and Teams structure
• Identity, access and conditional access policies
• Licensing review and cost optimization
• Azure and AWS infrastructure design and management
• Data protection and sharing controls

Network & infrastructure

Fast, secure and reliable connectivity designed around your space, from a single office to multiple locations. We plan it, install it and manage it centrally, so problems are spotted before your team notices.

What's included

• Network design and installation
• Business-grade Wi-Fi and separate guest networks
• Firewalls, VPN and secure remote access
• Servers, storage and virtualization
• Structured cabling coordination
• Multi-site connectivity and internet failover

Backup & disaster recovery

Plans that get you working again after hardware failure, ransomware or a simple mistake. We protect servers, computers and cloud data, and we test restores regularly so the plan works when you need it.

What's included

• Server, workstation and Microsoft 365 backups
• Off-site, immutable backup copies
• Scheduled restore testing
• Documented recovery procedures
• Business continuity planning

IT strategy & vCIO

Executive-level technology guidance without an executive salary. As your virtual CIO, we connect IT decisions to where the business is going, and we turn spending into a plan you can see a year ahead.

What's included

• Technology assessments and multi-year roadmaps
• Annual IT budgeting and forecasting
• Quarterly business reviews
• Vendor and software selection
• IT policies and documentation
• Reporting for owners and leadership

Implementation & projects

Defined-scope projects, planned in detail, delivered with minimal disruption and fully documented at hand-off. Whether you have no IT staff or an internal team that needs extra hands, we take projects from design to done.

Common projects

• Email and cloud migrations
• Office moves and new office build-outs
• Server retirement and cloud moves
• Phone system and VoIP deployments
• Security hardening and MFA rollouts
• Device rollouts and hardware refreshes

Devices & procurement

The right equipment at the right price, configured and secured before it reaches your team. New hires get a ready-to-use laptop on day one, and retired devices are wiped and disposed of properly.

What's included

• Business-grade hardware sourcing and quotes
• Laptop and desktop provisioning
• Mobile device management for phones and tablets
• Printers, peripherals and conference rooms
• Warranty tracking and secure disposal